General AV classroom support to Faculty of Medicine presenters

Provides users with a convenient way to purchase computer hardware (desktops, laptops, mobile devices, etc.), by leveraging the tier 1 vendors and purchase agreements negotiated at University level. For the purchase of computer software that does not accompany a hardware purchase, see Computer Software Purchasing.

The purchasing of licensed software at the University of Toronto is through the Licensed Software Office (the LSO) at the Information Commons.

This service involves the provision of scheduled computing technology (hardware and software) support for the entire department / program during a defined period of time (minimum 1-year period).

Professionally-managed backup solution provided by Information Technology Services (ITS). Other than the requirement that the client system be on the University’s network, there are virtually no restrictions on the type of hardware, operating system or total amount of data to be backed up.

All USB drives used to store work-related and confidential files must be encrypted. High-quality hardware-encrypted USB drives are available at very low cost from the Faculty’s MedStore.

The Faculty of Medicine’s Clinical Appointment process is managed by the Faculty’s Human Resources office, and facilitated by a workflow and document management system (Laserfiche) supported by Discovery Commons.

The Faculty of Medicine’s Senior Promotions (Associate and Full Professor) process is managed by the Faculty’s Human Resources office, and facilitated by a workflow and document management system (Laserfiche) supported by Discovery Commons.

The Discovery Commons Service Desk provides limited support to the Faculty of Medicine for the University of Toronto system login (UTORid).

Discovery Commons has a limited number of laptops which are available for short-term, on-campus rental for emergencies, visiting staff, lectures, meetings and conferences.

The Learning Portal (Blackboard) is the University’s institutionally-supported learning management system (LMS) and secure portal.

Recording of presentations, seminars, and lectures.

LISTSERV is a system for disseminating information to large groups of people, or supporting group discussions via email.

Provide consultation, technical advice, and implementation support related to major IT projects such as making major departmental IT purchases, standardizing all computers in a department, transition of user accounts (email, file server) to Faculty-run services.

Discovery Commons has bookable meeting room facilities equipped with a computer, projector, and internet access.

The MADLab is a student-centric facility, at the heart of the Downtown campus, devoted to accelerating mobile software development at UofT.

Discovery Commons offers a mobile device integration service which consists of recommending and supporting the operating systems for mobile devices (smartphones and tablets) which provide the features necessary to meet security and functionality standards currently in effect at Faculty of Medicine.

Network connectivity support includes connecting computers to the University’s network (within Faculty-managed buildings and spaces), as well as IP address assignment and basic infrastructure (switch, firewall) management.

Provide computer and networking assistance to individuals or departments that are moving to a new location.

Remote Desktop is a service that allows users of Windows computers to log into their computers remotely (i.e. from home, or from a laptop).

The ISEA group of ITS facilitates the purchase of Comodo Group TLS (formerly known as SSL) certificate products for University server administrators.

The Discovery Commons Service Desk provides front-line support for and access to almost all the IT services provided by the Faculty of Medicine—and even for some select University IT services.

ONE Mail Direct is an email service run by eHealth Ontario designed specifically to allow Ontario health care providers and learners to send personal health information (PHI) securely between registered users. Discovery Commons coordinates the creation of ONE Mail Direct accounts for medical students and residents.

The eToken is the University of Toronto’s official solution for two-factor authentication (the first factor being the traditional password), replacing the previous SecurID card system. Discovery Commons issues eTokens and installs eToken software for AMS and ROSI account holders in the Faculty of Medicine.

Full-service video production, from idea to edited video.

Ideal for lecture recordings and interviews, the Discovery Commons video studio is equipped with HD cameras, a lighting grid, green screen, professional microphones, a teleprompter, a video switcher, and streaming device for webcasts. The green screen allows for any background to be added to suit the style of your production.

UTORvpn is the institutional Virtual Private Network (VPN) of the University of Toronto providing staff, faculty and graduate students secure access to UofT's internal network from off campus.

Discovery Commons works with our clients to design and develop academic and administrative applications to meet a wide variety of business objectives.

Discovery Commons performs proactive online vulnerability scanning on websites and web applications that contain confidential and (in particular) protected data (such as personal information, or PI), to ensure that all known vulnerabilities have been addressed, and that all reasonable security controls are in place.

Webcasting is the live streaming of an event so that others can watch and listen to it online from a computer. Webcast academic events are also often called webinars.

Communications training related to the use of the WebPac managed website solution.