Service Catalogue Listings
Classroom support for the use of audience response systems (ARS), such as i>Clicker.
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Available applications to support administration and collaboration duties include QUERCUS, Microsoft Teams, and OneDrive.
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General AV classroom support to Faculty of Medicine presenters
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We provide training on the operation of classroom technologies available to Faculty of Medicine lecturers.
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Provides users with a convenient way to purchase computer hardware (desktops, laptops, mobile devices, etc.), by leveraging the tier 1 vendors and purchase agreements negotiated at University level. For the purchase of computer software that does not accompany a hardware purchase, see Computer Software Purchasing.
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Discovery Commons has a computer lab equipped with laptops and internet access. The lab can be booked by Staff and Faculty to facilitate classes, special seminars, exams and tests.
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The purchasing of licensed software at the University of Toronto is through the Licensed Software Office (the LSO) at the Information Commons.
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Provide consultation and technical assistance on booking and using the Discovery Commons computer lab for computerized exams.
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This service involves the provision of scheduled computing technology (hardware and software) support for the entire department / program during a defined period of time (minimum 1-year period).
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Provide users and department with on-demand support for computers and devices which are the property of Faculty of Medicine, and basic connectivity and network troubleshooting.
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Professionally-managed backup solution provided by Information Technology Services (ITS). Other than the requirement that the client system be on the University’s network, there are virtually no restrictions on the type of hardware, operating system or total amount of data to be backed up.
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Hosting of eLearning modules (such as those produced in Articulate Storyline) on our dedicated server.
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All USB drives used to store work-related and confidential files must be encrypted. High-quality hardware-encrypted USB drives are available at very low cost from the Faculty’s MedStore.
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Discovery Commons can provide consultation, computer technical support, AV support, and networking connectivity assistance for your event or meeting.
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The Faculty of Medicine’s Clinical Appointment process is managed by the Faculty’s Human Resources office, and facilitated by a workflow and document management system (Laserfiche) supported by Discovery Commons.
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The Faculty of Medicine’s Re-Appointment process is managed by the Faculty’s Human Resources office, and facilitated by a workflow and document management system (Laserfiche) supported by Discovery Commons.
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The Faculty of Medicine’s Senior Promotions (Associate and Full Professor) process is managed by the Faculty’s Human Resources office, and facilitated by a workflow and document management system (Laserfiche) supported by Discovery Commons.
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FOCUS is a full-featured HR reporting and relationship management tool for the Faculty of Medicine that provides units one place to track and manage demographic data about faculty members. Managed by the Faculty’s Human Resources office, FOCUS was developed and is supported by the Discovery Commons specifically to meet the needs of the Faculty of Medicine.
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The Discovery Commons Service Desk provides limited support to the Faculty of Medicine for the University of Toronto system login (UTORid).
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The goal of the Information Risk Management Program (IRMP) is to ensure that risks to the Faculty and the University, arising from mis-handling or mis-identification of information, are managed as an integral component of information solutions throughout their lifecycle, and in full accordance with the policies and guidelines of the University.
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Discovery Commons has a limited number of laptops which are available for short-term, on-campus rental for emergencies, visiting staff, lectures, meetings and conferences.
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The Faculty’s major learner information systems—MedSIS (UME), POWER (PGME) and GradSIS (Graduate Studies)—were all developed in partnership with and are supported by Knowledge4You.
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The Quercus is the University’s institutionally-supported learning management system (LMS) and secure portal.
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Discovery Commons supports the strategic use of the Learning Portal (Quercus) for courses and organizations which are included in the curriculum and not found in ROSI.
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Recording of presentations, seminars, and lectures.
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Infrastructure-based high-definition videoconferencing of lectures and seminars in specially-equipped classrooms.
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LISTSERV is a system for disseminating information to large groups of people, or supporting group discussions via email.
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Provide consultation and technical advice on selecting the appropriate audio visual technologies and vendors for your classrooms, conference rooms, event sites, and other departmental spaces.
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Provide consultation, technical advice, and implementation support related to major IT projects such as making major departmental IT purchases, standardizing all computers in a department, transition of user accounts (email, file server) to Faculty-run services.
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Conversion of media files (audio, video) from one format to another.
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Discovery Commons has bookable meeting room facilities equipped with a computer, projector, and internet access.
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The University of Toronto has negotiated a Microsoft Enrollment for Education Solutions (ESS) Program at no charge for all faculty and staff.
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The MADLab is a student-centric facility, at the heart of the Downtown campus, devoted to accelerating mobile software development at UofT.
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Help users encrypt a mobile device to protect the data on it from unauthorized access.
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Discovery Commons offers a mobile device integration service which consists of recommending and supporting the operating systems for mobile devices (smartphones and tablets) which provide the features necessary to meet security and functionality standards currently in effect at Faculty of Medicine.
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Discovery Commons has bookable multi-purpose room facilities equipped with a computer, projector, and internet access.
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Network connectivity support includes connecting computers to the University’s network (within Faculty-managed buildings and spaces), as well as IP address assignment and basic infrastructure (switch, firewall) management.
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The Faculty’s network file server provides individuals (the M: drive) and departments (the N: drive) with a business-class secure central repository located on Faculty’s local area network, or LAN.
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Provide computer and networking assistance to individuals or departments that are moving to a new location.
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Discovery Commons can help produce online courses, with a focus on the video portion of the course.
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Remote Desktop is a service that allows users of Windows computers to log into their computers remotely (i.e. from home, or from a laptop).
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Discovery Commons provides optical scan forms and electronic marking for multiple choice exams.
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The ISEA group of ITS facilitates the purchase of Comodo Group TLS (formerly known as SSL) certificate products for University server administrators.
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Both online and group training are available regarding tools, techniques, and best practices for end-user computing in the University environment.
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The Discovery Commons Service Desk provides front-line support for and access to almost all the IT services provided by the Faculty of Medicine—and even for some select University IT services.
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Allows Faculty of Medicine staff and faculty members to safely and securely send and receive work related email, and to manage an electronic calendar.
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ONE Mail Direct is an email service run by eHealth Ontario designed specifically to allow Ontario health care providers and learners to send personal health information (PHI) securely between registered users. Discovery Commons coordinates the creation of ONE Mail Direct accounts for medical students and residents.
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UTmail+ is the student email and calendar service at the University of Toronto. The service is powered by Microsoft’s platform and supports integrated email, calendaring, contacts and task lists.
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The eToken is the University of Toronto’s official solution for two-factor authentication (the first factor being the traditional password), replacing the previous SecurID card system. Discovery Commons issues eTokens and installs eToken software for AMS and ROSI account holders in the Faculty of Medicine.
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Adding text captions to video for accessibility or multi-language needs.
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Full-service video production, from idea to edited video.
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Training in the non-technical aspects of video production, from script writing, to preparation for on-screen performances, to issues regarding post-production and hosting.
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Ideal for lecture recordings and interviews, the Discovery Commons video studio is equipped with HD cameras, a lighting grid, green screen, professional microphones, a teleprompter, a video switcher, and streaming device for webcasts. The green screen allows for any background to be added to suit the style of your production.
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Discovery Commons offers videoconference solutions (including with clinical sites via the Ontario Telemedicine Network) in select meeting rooms.
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UTORvpn is the institutional Virtual Private Network (VPN) of the University of Toronto providing staff, faculty and graduate students secure access to UofT's internal network from off campus.
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For Faculty of Medicine clients who need a server on which to host a website or web application, the University’s Information and Technology Services (ITS) group provides access to the same secure infrastructure used by Discovery Commons to host the sites and systems we manage.
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Discovery Commons works with our clients to design and develop academic and administrative applications to meet a wide variety of business objectives.
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Discovery Commons performs proactive online vulnerability scanning on websites and web applications that contain confidential and (in particular) protected data (such as personal information, or PI), to ensure that all known vulnerabilities have been addressed, and that all reasonable security controls are in place.
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ShareFile is a cloud-based file-sharing service intended for enterprise use, and is a secure alternative to DropBox (and other consumer-focused systems) for use by staff and faculty members of the Faculty of Medicine.
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Webcasting is the live streaming of an event so that others can watch and listen to it online from a computer. Webcast academic events are also often called webinars.
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Support for videoconferencing using web-based tools such as Skype or Google Hangouts.
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Communications training related to the use of the WebPac managed website solution. For inquiry, please contact roberta.brown@utoronto.ca or WebPac.medicine@utoronto.ca.
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WebPac is a service of the Faculty of Medicine that provides well-designed, inexpensive and securely managed websites for units within the Faculty of Medicine. For website development inquiry, content and password issue, please contact roberta.brown@utoronto.ca or WebPac.medicine@utoronto.ca.
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Wireless access to the university's online resources is widely available across the University of Toronto tri-campus area. The primary wireless network is listed as "UofT". This network provides wireless access to faculty, staff, students, and sponsored guests and is authenticated using UTORid.