Discovery Commons

Videos in the MD Program

Videos are an important resource in the MD Program. Discovery Commons manages much of the video content available to students and others, including classroom lecture recordings, instructional scenario videos, interviews, and studio lectures. Following are some FAQs on video delivery in the MD Program.

Q. What should I know about the new video delivery system in the Faculty of Medicine?

  • In the summer of 2019, the MD Program changed video-delivery providers for lecture recordings and other videos that are part of the course materials
  • The new system is called Stream 
  • Stream is a Microsoft Office 365 (O365) application available to students, faculty, and staff at the university 
  • Access to the MD-Program videos in Stream is based on permissions; these permissions, in turn, are based on students’ year of study (eg: 2T2) 
  • All students have been added to Stream, and thus can view all of their relevant videos 
  • Most faculty and staff have been added to Stream. If you do not have access, please look through the FAQs below on Stream access issues
  • Log in to Stream as soon as you can to ensure that you have access to the videos
  • Videos on Stream can be viewed full frame, downloaded on a mobile device, and watched at several different playback speeds 
  • Stream provides a machine-generated transcript for each video 
  • Transcripts can be searched for key words, and the location of those words in the video will be marked 
  • Because the transcripts are machine generated, they may contain transcription errors, especially with medical terminology. There is no plan at this point to edit the transcripts for accuracy 
  • Captioning is available and can be turned on or off 
  • While you may see non-MD Program videos on Stream, only individuals associated with the MD Program are able to view the MD-Program videos
  • You do not need to download any extra software to view Stream videos on a computer; you only need an up-to-date browser, such as Chrome, Safari, or Firefox
  • Stream apps are available for iOS and Android mobile devices

Q. How do I access the lecture recordings or other MD Program videos?

There are two ways of accessing the lecture videos, both of which require your UtorID and password. 

via meded.utoronto.ca (Elentra): 

  1. navigate to a page that has a video you wish to watch 
  2. click the imageView Video.pngor click the video thumbnail  
  3. you may be required to sign in with your UTORid 

View the video within meded.utoronto.ca, or click the Stream icon at the bottom right to view it in Stream. 

via Stream (after opening Stream once, you should be able to bypass steps I to IV) 

  1. log into your Utoronto email account: outlook.office.com  
  2. click the waffle icon at the top left 
O365Wafflewithcircle.png

        3. find Stream in the list of apps and click on it. If it is not listed there, click All Apps to see more options

Stream icon.png        4. sign in with your UTORid and password if prompted  

You should now be in your Stream portal. There are several ways to access the lecture recordings from the Stream portal page. One will be described here, and you may find other ways that suit you better.  

  1. In the top menu, click My content, then select My Groups.  
  2. click on the Group named MD Faculty and Tutors
  3. click on the lecture recording you wish to view  

Q. How do I get the Stream app for my mobile device? 

 The Stream app can be downloaded from the Apple App store or Google Play 

  • Microsoft Stream for iOS for iOS 10+ (download
  • Microsoft Stream for Android 4.4+ (download)

Q. What if I cannot remember my Utorid, Utoronto email address, or password? 

See this page for information on Utorids and Utoronto email addresses: http://help.ic.utoronto.ca/content/13/286/en/find-your-utorid.html

Q. What if I do not have an O365 account?

If you do not have an O365 account, please send an email with the subject Stream Issue O365 to medlectures@utoronto.ca, and include the following information:

  • the nature of the issue; eg: I do not have an O365 account
  • your name
  • your UTORid
  • your utoronto email address

Q. What if I do not see Stream in my list of O365 applications?

If you do not have Stream in your list of O365 applications, send an email with the subject Stream Issue to medlectures@utoronto.ca, and include the following information:

  • the nature of the issue; eg: I do not have Stream in my list of O365 apps
  • your name
  • your UTORid
  • your utoronto email address

Q. Whom should I contact if I am having issues viewing a video? 

Send an email to medlectures@utoronto.ca with Stream Issue as the subject. See below for the information to include in the email, depending on the nature of the issue. 

There are three main error messages that you may see when trying to access a video, and we need to know which issue you are experiencing in order to have it resolved. 

  • the first shown here is the result of the application, Stream, not being turned for you. We need to send your information to U of T’s central IT department to have them turn on Stream for you 
  • the second issue is one of permissions on a specific video, which Discovery Commons can resolve  
  • the third is the result of a video still linked to the old system, which Discovery Commons can resolve 

Q. I get this error message when I try to view a video. What should I do? 

error message 1.png

A. Stream has not been turned on for you. To resolve this issue, send the following information to medlectures@utoronto.ca with Stream Issue as the subject: 

  • the nature of the issue; eg: I get a Stream error message saying We can’t finish signing you up 
  • your name 
  • your UTORid 
  • your utoronto email address 
  • the course that the video is associated with 

 

Q. I get this error message when I try to view a video. What should I do? 

error message 2.png

A. You do not have permission to view this video. If you believe you should have access, send the following information to medlectures@utoronto.ca with Stream Issue as the subject: 

  • the nature of the issue; eg: I get a Stream error message saying This may not be for you 
  • your name 
  • your UTORid 
  • your utoronto email address 
  • the course that the video is associated with 
  • title of the video you are trying to access 
  • online location of the video you are trying to access: eg: MED100/Course Materials/Week 04/Introduction to Histology 

 

Q. I get this error message when I try to view a video. What should I do?

error message 3.pngA. The video posted is from the old system and the link needs to be updated. Please send the following information to medlectures@utoronto.ca with Video Issue as the subject: 
  • the nature of the issue; eg: I get an error message saying No source video was found 
  • title of the video you are trying to access (if you can see it) 
  • online location of the video you are trying to access: eg: MED100/Course Materials/Week 04/Introduction to Histology 

Q. What if I do not see the MD Faculty and Tutors in My Groups in Stream?

If you do not see the Group MD Faculty and Tutors when you click My Groups in Stream, send an email from your utoronto account with the subject Stream Issue to medlectures@utoronto.ca and include the following information:

  • the nature of the issue; eg: I do not see the Group MD Faculty and Tutors when I click My Groups in Stream
  • the course for which you are a tutor

Q. If only students, staff, and faculty associated with the MD Program at U of T can see the Stream videos, what happens if there are videos, such as promotional or professional development, that others outside of this community should have access to? 

For videos that can be public facing, or should be available to an audience that does not have access to the university's Stream system, we are putting them on the platform Vimeo. Our account allows for degrees of viewing restrictions, from none (open access) to password protection. Contact janet.koecher@utoronto.ca for more information.

Q. How can I download lecture recordings? 

 You can download videos on a mobile device, but not on a desktop computer.  

To download a lecture: 

Open Stream on a mobile device. 

Download video.png

Q. What are Groups in Stream? 

Stream Groups are a way of assigning permissions to view videos. Students in each year of study in the MD Program belong to a separate group; second-year students in 2019/20, for example are members of the 2T2 MD Program Videos group, and this group is associated with videos that the 2T2 students need to view. Faculty and staff are all in one group and are associated with all new videos that are uploaded to Stream, and will be associated with earlier videos as required.

Q. What are Channels in Stream? 

Channels are a way of organizing videos within groups, and Discovery Commons has created a number of Channels in each group, so that you can more easily find videos that are related. 

Q. Sometimes I see videos from other departments in the university on Stream. Does this mean others in the university also have access to our videos? 

No. While you may see non-MD Program videos on Stream, only individuals associated with the MD Program are able to view the MD-Program videos. The permissions associated with MD-Program videos mean that they can only be viewed, even after downloading, by those that are part of the MD Program. If you see videos from the university community on Stream, it means that similar permissions have not been ascribed to them. 

Q. How can I change the playback speed when viewing a video? 

  1. While viewing a video, hover on the gear icon at the bottom of the frame, then click Playback Speed. 
Playback speed.png        2. Choose from .5x to 2x regular speed. 

 

Q. Can I (or can students) share the lecture recordings or other videos with others outside the U of T MD Program? 

 Lecture recordings and other videos that are part of the course materials are for the exclusive use of U of T MD students, staff, and faculty. You may not share, copy, or repost them for viewing by anyone else without written consent from Discovery Commons.

Q. Can I share the lecture recordings that I have downloaded? 

You can share lecture recordings, but only others associated with the MD Program who also have perrmission to view the video will be able to view it. 

Q. Are all of the lectures recorded?

Every regularly-scheduled lecture in the Foundations curriculum that takes place in the large MSB and MAM classrooms is recorded and the video is posted in the Course Materials section of the courses in Elentra (https://meded.utoronto.ca).  

Q. How long after a lecture takes place is the recording available? 

Foundations 

Recordings of regularly-scheduled Foundations lectures will be posted to Elentra within 1 working day of the end of the lecture, with two exceptions: 

  • the lecture is required content for an assessment that takes place less than 1 working day after the end of the lecture. In this case, we will process and post the recording on the same day that the lecture takes place. 
  • there is a technical issue and the recording is not viable. 

Clerkship 

Recordings of regularly-scheduled TTC and TTR lectures will be posted to Elentra within 2 working days of the end of the lecture. 

Q. What if there is a technical issue with a lecture recording? 

While we record each lecture with both primary and secondary recorders, technology can fail on occasion, potentially resulting in no recording. If this happens, the MD Program leads or administrators will decide on the course of action; often, a video with similar content from a previous year is posted. 

Q. How long will students have access to the recordings? 

Students will have access to the recordings until they graduate from the undergraduate MD Program. For example, a student entering the program in August, 2019, will be able to view their Year 1 through Year 4 videos until the summer of 2023.